What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related I cannot find any file on NAS via SMB on Mac after uploading a large number of files to NAS via SMB on Windows. Why do I see different layouts when I log into the same NAS web UI on two different computers or laptops? Why did I get garbled file name when uploading files / folders to StoreJet Cloud using FTP? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started