What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related There is a USB port on the StoreJet Cloud. Can I connect a StoreJet Cloud to a computer using a USB cable? Creating an Remote Access account Does the StoreJet Cloud have an energy saving mode? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started