What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why can’t I connect to FTP ? Why can't I use the StoreJet Cloud App to create new folders? Creating an Remote Access account Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started